Systems where an error costs money or creates a compliance exposure.
Major pharmaceutical manufacturer
Rebate claims validation
An application that imports utilization submissions from contracted organizations and checks them against configurable rules: duplicate claims, products not on contract, invalid product codes, and quantities out of pattern. Reviewers accept, override, or reject each flagged line, and mapping templates handle each submitter's format. Delivered as a working first release, then extended in planned follow-on releases.
Pharmaceutical contracting team
Contract price-adjustment workflow
Field-initiated price and rebate change requests routed through a configurable approval chain, with proxy approvers and escalation. A what-if view shows the margin effect of a change across every contract the product sits on, guardrails protect government pricing thresholds, and the full approval history is kept for audit and SOX reporting.
Generics manufacturer
Shipment exception and serialization tracking
One system for logging shipment exceptions and warehouse damage, capturing the serial numbers involved, assigning each issue to the accountable group, and tracking it to resolution. It detects transmission errors from ERP and shipping feeds, flags problem lots, generates the correspondence required for controlled substances, and supports DSCSA traceability. Built-in reporting shows recurring problems by product and carrier.
Large pharmaceutical research company
Order, fulfillment, and warehouse integration
Real-time data exchange between order management, fulfillment and accounting, and warehouse management systems that ran on very different platforms. The work covered architecture, vendor selection, a pilot, production rollout, and hands-on training so the client's own team could run it afterward.